6th Jan 2014

The Importance Of Customer Service

Customer service is the human representation of your brand. As such, it is important to remember that your company consists of human interactions. Every sale, enquiry and dispute involves a customer and an employee interacting in one way or another. It is ...

12th August 2013

Is Mobile Advertising Effective?

It’s perhaps a sign of our times that we now carry as much computing power in our pockets as we do in our heads. The reason of course is the rise of the smart phone. Given its ease of use, interface and growing computing power it’s become the device of ch ...