10th Feb 2014

Consumer Behaviour And Social Media

The rise of consumer-business interactions in online settings is on the increase. According to a 2012 Sitel Study, 71% of 16-24 year olds go online when they have a problem with a product and 67% of 23,000 consumers in a J.D. Power and Associates study ha ...

3rd Feb 2014

Does Your Business Need A Mobile App?

With over 1 million apps in both the Apple Store and Google Play, it’s easy to assume that everyone has an app – except you. Just like businesses once asked “Do I need a website?” the question many business owners now ask is “Do I need a mobile app?” But ...

6th Jan 2014

The Importance Of Customer Service

Customer service is the human representation of your brand. As such, it is important to remember that your company consists of human interactions. Every sale, enquiry and dispute involves a customer and an employee interacting in one way or another. It is ...

3rd December 2013

TV Ratings Report November 2013

The latest TV Ratings Report from Think TV (a marketing initiative of Free TV Australia) has just been released and the research reveals some very interesting facts on TV viewing which may surprise you! Here are just some of the highlights: Highlights Br ...

2nd December 2013

What Is Online Marketing? – Part 2

In Part 1 of this Blog we defined what online marketing is, what it covers and how best to approach it, i.e. the right strategy to tie it all together. In Part 2 we will look at the individual components that make up online marketing. Many of these are te ...